We are looking to hire new colleagues who would join our Price2Spy Customer Relations Team from 01.11.2021.


Responsibilities:

  • Everyday communication with B2B clients in English (mostly emails, but also online meetings), answering potential questions that clients might ask, explaining the functionality of Price2Spy service
  • Providing clients with additional account-related services and support (account assistance with setup and onboarding, troubleshooting, preparing commercial offers, etc.)
  • Intensive interaction and communication with other teams, internal process control (forwarding potential issues and progress updates from clients to operations team and vice versa, reporting potential bugs etc.)
  • Advising best solutions/preparing commercial offers for trial clients as part our sales process
  • Responding and reacting to the issues reported by clients


Requirements:

  • A Bachelor’s Degree – preferably in the Humanities
  • Fluent verbal and written communication in English – mandatory
  • Fluency in Spanish, Italian, German, French or Russian is a plus
  • Experience working in a SaaS environment is a strong plus
  • Great organizational and presentation skills
  • Ability to handle various tasks in dynamic surroundings - multitasking
  • Being diligent and detail-oriented
  • Being a quick learner – fast thinking and acting
  • Ability to work efficiently under pressure
  • Ability to prioritize activities in a self-motivated manner in work overload situations
  • Excellent computer skills


We offer:

  • Possibility to work from home, after 6 months at the Belgrade office
  • Compensation according to market standards, with potential growth, according to performance/ results
  • Working in a fast-paced environment of young professionals
  • Working with respectable B2B clients/companies worldwide
  • Chance to improve and expand your knowledge
  • Conventions and conferences in and out of country
  • Employee gatherings and team building activities


We are looking for communicative and enthusiastic candidates who are capable of working as a part of our growing team, as well as work independently on individual projects.

We are offering a flexible, comfortable and relaxed working environment, salary in accordance to market conditions and other benefits as well


Gradovi
Srbija - Svi gradovi


Pozicije posla

Software Support Specialist   1

Kategorije
  • Ostalo
  • IT
Obrazovanje
  • Fakultet

do isteka 20 dana